It’s hard to believe with the advent of the intelligent supply chain, or smarter supply chain that people still stubbornly stick to manual processes. One suspects that they still pick up their daily newspapers and think Kindle is what you do to start the fireplace.
It would be easy if it boiled down to a simple [...]
Continue reading about How Much Are Manual Document Processes Costing You?
In my last installment I discussed the viability of archiving documents and its effect on creating more efficiency in lifecycle information management and why it was largely lost on many businesses. But it was easy to understand. It’s just not that sexy, that is unless you’re so backlogged with hard copy documents that nothing can [...]
European businesses have been pursuing paperless invoicing for years to increase efficiencies, reduce errors as well as the data that must be interpreted and re-keyed. And yet the growth remains somewhat constrained as countries struggle with the implementation and nuances of compliance.
There’s no question of the potential benefit of paperless invoices for business, but how [...]
Continue reading about Realizing the Full Potential of E-invoicing Means Closing the Loop
I was recently fortunate enough to engage one of our customers in dissecting their requisition to check pathways or channels.
What made this a very interesting process was learning how the process steps (i.e. automatic order, paper invoicing, etc.) you support can really help you understand your costs. Once you have that understanding, you can move [...]
Continue reading about Do You Know Your Pathway to Lowering Transactional Costs?
In the last installment on this topic I mentioned that well-defined goals drive success in Source to Pay initiatives. This article will focus on tactical execution that will enable your team to reach the goals you set.
Your gut will typically tell you where to start, but be sure to capture some data points to further [...]
So in my last blog I wondered about the surprising slowness to implement e-invoicing across the board. Unfortunately, when I wrote the initial blog, the feedback I received was that the document was too abstract and that people might lose the will to live while reading it.
Now there where two possible reactions to this argument: [...]
In my last post, I talked about accurate, timely and relevant data being the key to the procurement professional’s effectiveness and how having the right data analysis tool is now vital for most procurement tool bags.
As I mentioned before, there are two groupings of data analysis systems on the market so it is important to [...]
Continue reading about The Technology of Procurement – Part 2: The Alpha and Omega – Data Analysis
In my last post, Providing Value for Your Existing Customers is the Antidote to Tough Economic Times, I pointed out that three words – Know Your Customer — were the cornerstone to effective Customer Relationship Management (CRM).
But while customer loyalty programs, rewards, surveys, differentiation and attention to detail are sound strategies for building a strong [...]